SaaS Recovery Escrow significantly reduces the time, complexity and internal resources required to recover a critical cloud-hosted application following supplier failure. By maintaining a tested secondary cloud environment, built and regularly updated by the software vendor, The Escrow Company can rapidly activate and transfer a recovered functioning system and environment when it’s needed most. Having a partner like The Escrow Company on hand with the assets and skills to get the solution operational on your behalf can help reduce stress and ensure a swift recovery for users.
While traditional software escrow provides access to Source Code and deployment materials, rebuilding a complex SaaS platform can still require specialist cloud expertise, detailed deployment knowledge and considerable time. Instead of starting from scratch on your own, SaaS Recovery Escrow provides your organisation with an environment that is already configured, tested and ready to be transferred to you by The Escrow Company, enabling a faster and more predictable recovery.
Pre-built environment ready for rapid activation.
SaaS platforms can be complex. Avoid lengthy rebuild projects and configuration challenges following supplier failure with pre built architecture.
No requirement to recreate an application from source code before recovery.
Regular testing confirms the environment remains deployable.
Ongoing workshops preserve deployment knowledge alongside technical materials.
Environment transferred with documentation and operational guidance.
The Software vendor deploys a secondary system into The Escrow Company’s provisioned and owned cloud environment, alongside a deposit of supporting source code, deployment scripts, databases, containers and documentation.
Regular SaaS Recovery Verification Testing provides assurance that your application can be independently recovered using the materials held in escrow. The Escrow Company recreates the solution within a dedicated cloud environment, validating the deposited materials, deployment process and third-party dependencies.
Once successfully recovered, the beneficiary can smoke test the application to confirm it operates as expected. A detailed verification report provides documented evidence of recoverability and identifies any gaps or risks before the environment is scaled down again.
Following an agreed trigger event, The Escrow Company scales up the pre-built environment to ensure full functionality before transferring the environment to the beneficiary with a handover workshop.
The beneficiary gains immediate operational control together with the required documentation and deposited materials.
Explore our frequently asked questions to find answers tailored for software vendors and developers.
How to get started?
Getting started is easy! Simply contact us for a call. Our team is here to assist you at every step.
What support is available?
We offer guidance through various channels including live chat, email, calls and a dedicated support team for customers. We’re committed to ensuring your success. Don’t hesitate to reach out for assistance.
What fees are involved?
Our pricing structure is transparent with no hidden fees. You can choose from various plans based on your needs and either party can pay our invoices. Review our pricing page for further information.
How to deposit materials?
We have multiple deposit options available with either a push via SFTP or pull deposit process via GIT for code deposits as well as other options for data or other components. Process can be automated for a simple setup and maintenance. We provide step-by-step guides to help you through the setup and our technical team is available for any queries.
What input is required from us?
We aim to make your life as simple and easy as possible. We will require a deposit of necessary components such as source code and supporting documentation either with automated deposit sync, or periodic push. Where testing is required we will need demonstrations of build or deployment processes to validate the deposits and information.
For any additional questions, please refer to our knowledge base or contact our team. We are here to help you succeed. Your success is our priority.