Ensure that you have access to the necessary resources, materials and knowledge to continue to manage or maintain critical software in the event that something happens to the software vendor.
Enhance resilience across your software supply chain by applying a widely adopted framework that proactively addresses supplier risk.
Transitioning from a legacy or on-premise system to a hosted model places greater reliance on your supplier to ensure cloud availability, data integrity, and software performance, ultimately elevating your risk exposure.
In regulated markets, having stressed exit and tested recovery plans is essential to comply with industry guidelines and protocols.
In the event of a dispute with your software vendor, having the source code or other IP in escrow can help you avoid costly legal proceedings and ensure continued access to the solution.
Software escrow allows vendors to reassure potential clients that they take business continuity seriously, building trust and confidence, especially in new partnerships.
A single beneficiary software escrow agreement is used when a client is licensing software from a software vendor but can also cover investors or partnerships. It is made up of a depositor, a beneficiary and the software escrow agent as an independent third-party. The software escrow agreement will clearly outline the release events and the release process should a trigger event occur. The beneficiary is assigned as the recipient of the source code or other deposit materials upon a release and may continue to use the deposit materials for the sole purpose of continuing the benefits afforded to beneficiary pursuant to the software license agreement or other agreements.
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Validating build and deployment processes to ensure knowledge can be passed on significantly improves the ability to successfully rebuild or deploy the software.
Meet internal and external obligations for defining and testing business continuity plans or stressed exit strategies for critical third-party software.
Confirms deposited files are accessible, decryptable and decompressible
Provides independent assurance of the completeness and usability of the Deposit Materials
Provides the assurance that all information, files and source materials including deployment scripts required to build the cloud hosted software have been deposited into escrow and verified for completeness and useability.
Analysis of source code quality, ensuring third-party developers could maintain and modify it if required
Explore our frequently asked questions to find answers tailored for software vendors and developers.
How to get started?
Getting started is easy! Simply contact us for a call. Our team is here to assist you at every step.
What support is available?
We offer guidance through various channels including live chat, email, calls and a dedicated support team for customers. We’re committed to ensuring your success. Don’t hesitate to reach out for assistance.
What fees are involved?
Our pricing structure is transparent with no hidden fees. You can choose from various plans based on your needs and either party can pay our invoices. Review our pricing page for further information.
What are the typical release events?
It’s important to consider business led challenges such as supplier insolvency, breach fo contract, company sale, rogue employees or other situations outside of the traditional technical and security led supplier assessments.
How do I raise this with my supplier?
Too often, software escrow is misunderstood as a sign of distrust or a legal “box ticking” exercise. In reality, it’s a risk management mechanism and business enabler. A good way to start the conversation might be: “As part of our business continuity planning, we’re reviewing how we manage supplier risk across critical systems. We’d like to explore a software escrow agreement, as we see this relationship growing long-term and the system is vital to our operations. Building resilience into strategic partnerships is essential”