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Immediate Access
Continue Operating The Service You Already Rely On
SaaS Access Continuity provides beneficiaries with secure access to an existing live cloud-hosted application in the event that a third party supplier is unable or unwilling to continue providing the service.
The beneficiary is therefore able to continue operating their critical system without the delays associated with rebuilding from Source Code. The Escrow Company securely stores and regularly verifies privileged cloud access credentials within a protected digital vault, ensuring they are available when required.
Where traditional Software Escrow focuses on recovering an application, SaaS Access Continuity focuses on maintaining access to the production environment that already exists. This makes it an ideal solution where speed of recovery is critical and the production environment remains operational.
Why SaaS Access Continuity
Business Continuity Without Rebuilding
Secure Administrative Access
Gain access to cloud credentials required to administer the live production environment of your critical service.
Rapid Recovery
Continue operating the application without the delays associated with rebuilding from Source Code.
Reduced Operational Disruption
Maintain access to critical business systems with minimal interruption following supplier failure.
Independently verified
Access credentials are regularly tested and validated by The Escrow Company to ensure they remain usable.
Supports Operational Resilience
Meet business continuity, regulatory and contractual requirements for critical SaaS applications.
Complements Software Escrow
Can be combined with The Escrow Company’s Software Escrow Service for additional protection and long-term maintainability.
How it works
Prepared before disruption. Ready when required.
Secure and Deposit
Administrative cloud credentials, account ownership details and optional supporting documentation are securely deposited into The Escrow Company’s protected digital vault. This can include root or administrator access, authentication credentials, access permissions and relevant infrastructure documentation.
Verify and Protect
Access credentials are regularly validated through controlled testing to confirm they remain current and usable. Testing includes secure retrieval and authentication, validation of permissions and roles, and confirmation that the account can be accessed and controlled as intended.
Release and Continue
Following an agreed release event, the verified credentials are securely transferred to the beneficiary through a controlled handover process. The beneficiary can then assume administrative control of the live cloud environment, update credentials and security controls, and continue operating the SaaS service with minimal disruption.
Our Other Service Frameworks
FAQs
Explore our frequently asked questions to find answers tailored for software vendors and developers.
How to get started?
Getting started is easy! Simply contact us for a call. Our team is here to assist you at every step.
What support is available?
We offer guidance through various channels including live chat, email, calls and a dedicated support team for customers. We’re committed to ensuring your success. Don’t hesitate to reach out for assistance.
What fees are involved?
Our pricing structure is transparent with no hidden fees. You can choose from various plans based on your needs and either party can pay our invoices. Review our pricing page for further information.
How to deposit materials?
We have multiple deposit options available with either a push via SFTP or pull deposit process via GIT for code deposits as well as other options for data or other components. Process can be automated for a simple setup and maintenance. We provide step-by-step guides to help you through the setup and our technical team is available for any queries.
What input is required from us?
We aim to make your life as simple and easy as possible. We will require a deposit of necessary components such as source code and supporting documentation either with automated deposit sync, or periodic push. Where testing is required we will need demonstrations of build or deployment processes to validate the deposits and information.
For any additional questions, please refer to our knowledge base or contact our team. We are here to help you succeed. Your success is our priority.
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- Contact us today to get a free quote from a software escrow expert
- Specialists in risk mitigation for cloud hosted applications
- Global footprint with offices in London, UK, Atlanta, USA, & Sydney, Australia